Resources
Four Fits for Design Org Value
Why do some design teams soar while others struggle to make progress? Introducing the Four Fits for Design Org Value. A comprehensive framework for growing design value by addressing model, practice, partnership, and positioning alignment.
When you lead Design, Design is the product.
When you lead Design people, teams, and the organization, the most significant shift is knowing that most of your colleagues don't think about design as a craft or practice. They think about it as a group of people with specific skills and capabilities with a budget… essentially a big pile of "features". Yes, they want to know how these "features" help customers, but they really want to know how those "features" also help them.
How building repeatable systems helps you grow as a design leader • Christina Goldschmidt
Christina Goldschmidt, VP and Head of Product Design at Etsy, on how she creates repeatable systems through brain hacking, has learned to give things away, maintains her core self, and much more.
Reconnecting with ancestry, culture, city, and community to build confidence
Hiya! I'm Carolina Tod. Working with product design in Brazil for at least 15 years, I learned to appreciate more things from abroad than my own. This fact made me compare myself with others with different experiences, backgrounds, and life stories than mine, leaving me constantly stuck. It’s important I reconnect with ancestry, culture, city, and community to build confidence.
Stand out in a crowded job market and refine your leadership portfolio.
If you’re a design leader who has taken the management career path, you've likely thought about getting a new gig, and you've probably thought about "standing out." Standing out is really important, but being told that probably isn’t very useful to figuring out how. Let’s talk about differentiating yourself in the job market as a design leader
Announcing Chief Design Officer School
The new home for Second Wave Dive’s renowned courses and learning programs. We’ve completely revamped everything for 2023.
My boss left; and I was freaking out
There is nothing to prepare you for the first time you find out your boss has been fired. When you start to see signals, it’s important to notice them, then make deliberate decisions about what you’re going to do about them.
SWOT and SOAR; analytical tools to share the pros and cons of solutions
Learn two analytical frameworks, SWOT and SOAR, that are great for highlighting the pros and cons of different decisions and solutions.
Create stronger business cases with The Situation, Complication, Resolution (SCR) framework
Learn the storytelling structure used across the world to influence business decisions: the Situation Complication Resolution (SCR) framework.
Practice becoming empathetic in the moment with the Imago Dialogue Script
Learn a dialogue script to practice active listening with your colleagues to ask for small behavior changes.
Finding executive sponsors and willing sidekicks–strategically with Stakeholder Mapping
If you want to try new things, build a case of evidence that those things work, and are looking to find yourself an executive sponsor, use our free Stakeholder Mapping canvas.
Four issues that OKRs don't effectively address
When you're working on products in any other setting, there are four issues I see coming up time and time again that OKRs aren't effectively addressing.
The biggest development gap for design executives and leaders
IMO, the biggest development issue in design leadership today is that many Design VPs still think and act like Managers/Directors. Your teams, customers, & you deserve better.
When OKRs work well (and don’t)
Over the last 20+ years, many companies have implemented (or tried to) OKRs with varying degrees of success. There are some clear patterns around what is and isn't working.
Introducing POKRs, a framework to help translate OKR theory into sense-making practice
POKRs stands for perspectives, objectives and key results. This framework is all about adding the quality factors that different individuals or teams think about when making decisions so they can make sense to each other.
Why you should learn with Second Wave Dive and what we’re good at
When you’re trying to decide on who to trust with your development, it’s critical to know who you’re working with. Here are all the reasons to learn with us and and what we’re good at.
Connecting design to business with Strategy Maps
Within an organization, a lack of consistency for what is desirable puts designers and design teams into difficult situations. Strategy Maps are the bridge you need to connect design to business.
The Situation Complication Resolution Canvas - Mural Template
Use the storytelling structure used by executives across the world to sell your argument. Download The Situation Complication Resolution Canvas template for Mural. Use this template to create a predictable and focused structure for explaining your rationale.
Putting metrics in place is hard. Some hard-earned lessons to get you measuring
Hey designers, while you're consumed with finding the right metric, you should know a few pragmatic realities of putting a metric in place. Here's what I've learned over the years.
A strategy school for the next wave of creative leaders and executives
Second Wave Dive is a foundational school for the next wave of Design Executives. We help you claim your agency, shape policy and people (not pixels), and exceed the expectations of others and yourself.